We are currently in recovery mode following several setbacks. Updates will be posted on:
The original FAQ/Terms is provided below for buyers' reference.
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Buyer Agreement:
By purchasing an item from our store, you acknowledge and agree that:
- Any item you purchase is a pre-order item. Any products purchased have not yet been produced, and thus will not ship for 1-3 months.
- International orders may take up to 8 weeks to arrive at their destination after they have been shipped. Domestic orders can take a week or more.
- All purchases are for personal use only. Unauthorized sale, redistribution, or purchases made for commercial use are strictly prohibited.
- Digital zines will not be emailed to you until the time that physical products ship.
- If from the European Union or United Kingdom, you will be paying your own VAT upon your items arriving.
Return/Refund Policy:
- You, the buyer, are able to refund your order any time before the end of the pre-order period. When the pre-order period ends, so does the window for refunds.
- Similarly, you are able to change or cancel your order any time before the end of the pre-order period. You may not do so afterward.
- We will run a quality control check on all products to the best of our ability. Should one be damaged in transit, please email us photos and we will discuss a refund or replacement should stock levels allow.
- Any damages that occur after the product is unpackaged are not covered under this policy and will not be refunded or replaced.
- Any buyer that gives us the wrong address may not be eligible for a refund or replacement, or may have to pay additional fees.
Shipping:
- Shipping is estimated to begin no later than 4 months after the end of the pre-order period.
- When items are ready to be shipped, confirmation emails will be sent for buyers to confirm their addresses.
- To update your shipping address, please email us.
FAQ:
What currency are prices in?
Prices are in USD.
What timezone are your operations taking place in?
Operations take place in Eastern Standard Time (EST), which is GMT-5.
Are you shipping internationally? Are you shipping to the UK/EU?
Yes! Please see our UK/EU policy above.
What are your policies on Group Orders?
If you're interested in hosting a Group Order, please send us a message.